Product Designer

About the role

Merrily turns a flood of customer signal into a single, trustworthy view of account health. The design challenge is to make that legible: a customer success lead should open Merrily, understand where to focus in seconds, and trust the score enough to act on it. As our product designer, you will own that experience end to end.

This is a high-ownership design role on a small team. You will move between product thinking, interaction design, and visual craft, and your work will ship. Clarity under density is the whole game: lots of data, very little noise.

What you'll do

• Design the core surfaces of the product: account health scores, the signals behind them, renewal and expansion views, and the daily triage flow.
• Make complex, dense information feel calm and obvious, so teams trust what they see and know what to do next.
• Own the flow end to end, from problem framing and rough sketches to polished, shippable UI.
• Evolve and steward our design system so the product stays consistent as it grows.
• Work side by side with engineering and customer success to ground every decision in how teams really work.

What we're looking for

• 4+ years designing B2B or data-heavy software, with a portfolio that shows complex problems made simple.
• Strong interaction and visual design skills, and real care for typography, hierarchy, and restraint.
• Comfort designing for dense, information-rich interfaces (dashboards, analytics, workflow tools).
• Fluency in modern design tooling and the ability to partner closely with engineers on implementation.
• A product mindset: you start from the user's problem, not the pixels.

Bonus points

• You have designed for customer success, RevOps, sales, or analytics users before.
• You have built or substantially shaped a design system.
• You are comfortable in code (HTML, CSS, a bit of React) and like prototyping in the real medium.
• You have been an early designer at a startup and enjoy defining the bar rather than inheriting it.

Why Merrily

We care about "quiet luxury" software: low visual noise, high trust, nothing arbitrary. If you want to design a product where craft is a feature and your work is the difference between data and decisions, this is a great seat.