What we are building next.
Merrily scores account health from your connected stack today. Here is what is live, what is in beta, and what comes next. The destination is simple: nothing about a customer should ever surprise you.
Live health scores
One score per account, recomputed continuously from connected sources, with the signals that moved it.
Communication timeline
Every touchpoint across channels in one place, each scored for sentiment and urgency.
Risk ranking
Your whole book sorted worst-first, with renewal dates and ARR in view.
Expansion signals
Detect new teams onboarding, usage climbing past a plan, and champion advocacy worth a conversation.
Alerts and digests
Quiet when nothing needs you, a Slack or email nudge the moment an account moves.
Renewal briefings
A running, plain-language brief per account: what changed, why, and what to do next.
Playbooks and suggested actions
Turn a risk signal into a recommended next step, tied to the account context.
Revenue-at-risk rollups
Portfolio views that total ARR by health band so leaders can see exposure at a glance.
Team workspaces and permissions
Shared books, ownership, and role-based access for larger customer teams.
Deeper CRM sync
Two-way Salesforce and HubSpot depth so scores and signals live where your team already works.
Cohort benchmarks
Compare account health against similar customers to spot outliers earlier.
Shareable health views
A clean, read-only health view to align with a customer during a review.
Mobile briefings
The morning brief on your phone before the first call of the day.
Roadmaps move. Dates do not appear here on purpose: we ship when it is right, not on a calendar.
Want to shape what we build?
Pilot customers get the most say in what ships next. Connect your stack and tell us what would change your week.